IMM

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Mall Description
IMM is conveniently located near the Jurong East MRT Interchange (NE 1/ EW24) and the Jurong East Bus Interchange. It is also easily accessible from other parts of Singapore via the Pan Island Expressway (PIE) and Ayer Rajah Expressway (AYE).

IMM - Unique composition of retail, warehouse and office space. IMM building consists of retail space, warehouse and office space spread over 5 levels. The availability of spacious warehouse facilities and office space within the same building proves an added advantage to retailers and companies by enhancing cost efficiencies accrued to storage provision. This unique leasing arrangement is available to over 500 companies housed in IMM. Parking is never a hassle at IMM since in excess of 1,500 car park lots are available. Free parking makes it attractive to shop at IMM.

Aside from office and warehouse space is more than 380,000 sq feet of retail space - occupied by more than 250 retailers providing a wide range of products and services. A one stop mall for furniture, interior design and wedding needs; almost all home renovation essentials, furnishings, furniture and fittings can be found under one roof at IMM. The presence of Giant hypermarket and several other “lifestyle” stores like Best Denki, Daiso, Sony Gallery cater to just about every shopping whim and need.

More than 35 F&B outlets spoil shoppers with the wide variety of choices available. There are restaurants serving up international cuisines, fast food and also all-time local favorites. The outlets include Hoshi Japanese Restaurant, Yunnan Garden Restaurant, Bali Thai, Long Beach Seafood, Bagus Food Court, Fish & Co, MOS Burger, McDonald’s, KFC, Long John Silver, Burger King and many more food kiosks.

Shopping can be so much more a pleasure when the children enjoy themselves too. IMM boasts 2 indoor playgrounds located on Level 2 and 3. These special spaces are designed to entertain children of all ages while their parents go about shopping. Thanks to the varied retail mix, clever use of space and thoughtful interior design, IMM has since become a popular mall with the young and old, and families residing in the western part of Singapore.

Acessibility
IMM is easily and conveniently accessible by both public and private transport. Free return Shuttle Bus Services are also available from the MRT stations in Clementi, Jurong East and Boon Lay.

Catchment
IMM is conveniently located in the proximity of densely populated housing estates of Jurong East, Jurong West, Bukit Batok and Clementi. Bounded by industrial areas along Toh Guan Road, Toh Tuck Road, Ulu Pandan Road, Jurong Town Hall, International Business Parks and Singapore Technologies, IMM is the one-stop dining and shopping destination for the large population working and residing in the locality.

Traffic Count
Average of 1.5 million of shoppers per month

Customer Profile
Age : Majority of shoppers are aged between 30 and 39 years.
Gender : Even split between males and females shoppers.
Occupation : PMEBs make up a large proportion of shoppers at  IMM.
Catchment Area : High percentage of the shoppers come from primary area which falls within 5km radius of the mall and  the secondary catchments are mainly from west, north and the other parts of Singapore.
Household Income : Majority of shoppers falls under the income group of  below $3,000 per month.

Customer Service
Location : Level 1
Operating Hours : 10am to 10pm daily
Telephone No.: 65 6665 8268

Our Customer Service Assistants are dedicated to offer a friendly and helpful service. We also provide the following services & facilities:

Sale of CapitaVouchers (shopping vouchers)
Available in denominations of S$3, S$5, S$10 & S$50

Pram & Wheel Chair Service
Shoppers can loan our pram and/or wheel chair absolutely free

Lost & Found Service

SISTIC Ticket Sales

2-Way Free Shuttle Bus Service
Available daily from 10.30am to 9pm with half hourly interval from IMM to Jurong East, Clementi and Boon Lay

Baby Room
Available on Level 1 during Mall’s Operating Hours.